Legal

Privacy Policy

Effective August 13, 2026

Found Spaces Realty Group (“we”,“us”) helps buyers, sellers, and investors make smarter real estate moves across Hamilton, Burlington, and Niagara. We operate under Real Broker Ontario Ltd. This policy explains what personal information we collect through this website, how we use it, and the choices you have.

What information we collect

We collect information you give us directly through the forms on this site. The type of information depends on what you ask us to help with:

WhereWhat you provide
Contact formName, email, phone, and a short reason for your inquiry.
Instant home evaluationName, email, phone, and the property address you want valued, plus any property details you enter or edit.
Agent recruiting & audit pagesName, email, phone, and brokerage or role details you share when requesting a guide, a database audit, or a call with Sandy.
Guide downloads & property dashboardName, email, and phone to deliver the guide, and any property details you enter when using your dashboard.

We may also receive limited technical information automatically when you visit the site, such as your approximate region, the pages you view, and the device and browser you use. See the Cookies & tracking section.

How we use it

  • Reply to your inquiry or request and follow up with you.
  • Prepare a home valuation or property report based on the address and details you share.
  • Send you the guide, playbook, or report you requested and follow up about it.
  • Contact you about real estate opportunities, recruiting, or events that match your interests.
  • Send occasional email marketing where you have agreed to receive it. You can unsubscribe at any time (see Email marketing).
  • Run and improve the site, understand what is working, and keep our records accurate.

How we store it

The information you submit is stored in our cloud database, which we use to run the site and our services. We keep that data only as long as we need it for the relationship or request you started.

When you contact us through an agent referral link, your lead is attributed to that agent and may be synced to our team portal (team.foundspacesrealty.ca) so the right person can follow up with you.

Cookies & tracking

We use a few third-party tools that set cookies or similar trackers to understand how the site is used and measure the results of our marketing:

  • Google Analytics — helps us see which pages are popular and how visitors find the site, in aggregate.
  • Meta Pixel — helps us measure how well our ads perform and show them to the right audiences.

You can block or delete these cookies through your browser settings. Blocking them will not stop you from using the site, but it may limit some features.

Email marketing

If you agree to receive marketing emails, we may add you to our mailing list to share relevant opportunities, market updates, and events. Every marketing email we send includes an unsubscribe link, so you can opt out at any time. We do not sell or rent our email lists.

Sharing & third parties

We do not sell your personal information. We share it only as needed to run the site and follow up with you:

  • Our team portal (team.foundspacesrealty.ca) so the right agent can respond.
  • Analytics and advertising vendors (such as Google and Meta) in aggregate to measure and improve marketing.
  • Email infrastructure providers that send messages on our behalf.

We may also disclose information when required by law or to protect our rights or the safety of others.

Data retention

We keep your information for as long as needed to provide the service you asked for and to follow up on your request. After that, we retain it only as long as needed for record-keeping or as required by law, then delete it or de-identify it.

Your rights & choices

You can, at any time:

  • Ask to see the personal information we hold about you, or correct it.
  • Ask us to delete your information, subject to legal or record-keeping obligations.
  • Unsubscribe from marketing emails using the link in any email, or on our unsubscribe page.

To exercise any of these, email sandy@foundspacesrealty.ca or call us at 289-816-3015.

Children

This site is not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date below and post the updated version on this page. We encourage you to review it periodically.

Contact us

Found Spaces Realty Group operates under Real Broker Ontario Ltd. Questions about this privacy policy or your personal information?

Email sandy@foundspacesrealty.ca or call 289-816-3015.

© 2026 Found Spaces Realty Group. All rights reserved. Real Broker Ontario Ltd., Independently Owned & Operated.

371 Google Reviews
Great experience! Jason was a tremendous help from the beginning when we were looking for a house, all through the purchase and closing of our new home.
JesseJesse · 2 weeks ago
Mike was amazing! We felt comfortable from the moment we met him. He was able to sell our condo in 1 week!! In this market, that is nothing short of a miracle. He spent countless hours taking us on showings until we found the perfect place for our family. We finally have space to grow and a backyard...thank you!!!
Marlee GallinaMarlee Gallina · 3 weeks ago
Working with Branden was an amazing experience, especially as this was my first home. He has great knowledge about first time home buyer programs, and connected me with excellent professionals to create a seamless experience from viewing to close. I would absolutely work with Branden again in the future.
Sonia DhaliwalSonia Dhaliwal · 3 weeks ago
I don’t think there is anything harder than trying to keep 4 adults happy with one house. Regina did it with ease. She was always friendly, patient and kind. She had faith we would find a house to make us all happy, even when I didn’t. If you need a realtor that goes the extra mile, is always there when you call, I highly recommend Regina. Thanks so much Regina for making a stressful time easier.
Vickie SebastiaoVickie Sebastiao · 4 weeks ago
The best team to work with :) -Regina Marin
Regina MarinRegina Marin · a month ago
I do not usually write reviews..however the service provided and the level of genuine concern and care expressed by Branden Nauss deserves to be acknowledged. Branden took time and effort beyond what is required by am agent with our recent purchase. Talked us off the proverbial ledge a few times..dealt with difficult issues (caused by extenuating circumstances surround the property) in a very professional manner. I have known him in a professional capacity for a few years now...but due to his nature and outlook I now consider him a friend!
Gerald SchuttenGerald Schutten · a month ago
Branden Nauss helped me hunt for the perfect home for me and went above and beyond in many ways, probably the most important was he kept me on track with my goals and original vision. Plus, we had some great conversations! A great guy who did an amazing job and was a lot of fun to hang out with. His integrity and patience was what held the whole long process together.
Caroline MCaroline M · a month ago
We had an amazing experience with Branden Nauss. He helped our family of five find the perfect home when we moved from Toronto to the Niagara area. Later, when we were looking for another home in a different area of Niagara, he was there to help us again. Branden is accommodating, kind, knowledgeable, and professional. Whenever someone asks me for a realtor, I always recommend him without hesitation. He truly goes above and beyond for his clients and is amazing at what he does!
Maya McGowan-RossMaya McGowan-Ross · a month ago
Great experience! Jason was a tremendous help from the beginning when we were looking for a house, all through the purchase and closing of our new home.
JesseJesse · 2 weeks ago
Mike was amazing! We felt comfortable from the moment we met him. He was able to sell our condo in 1 week!! In this market, that is nothing short of a miracle. He spent countless hours taking us on showings until we found the perfect place for our family. We finally have space to grow and a backyard...thank you!!!
Marlee GallinaMarlee Gallina · 3 weeks ago
Working with Branden was an amazing experience, especially as this was my first home. He has great knowledge about first time home buyer programs, and connected me with excellent professionals to create a seamless experience from viewing to close. I would absolutely work with Branden again in the future.
Sonia DhaliwalSonia Dhaliwal · 3 weeks ago
I don’t think there is anything harder than trying to keep 4 adults happy with one house. Regina did it with ease. She was always friendly, patient and kind. She had faith we would find a house to make us all happy, even when I didn’t. If you need a realtor that goes the extra mile, is always there when you call, I highly recommend Regina. Thanks so much Regina for making a stressful time easier.
Vickie SebastiaoVickie Sebastiao · 4 weeks ago
The best team to work with :) -Regina Marin
Regina MarinRegina Marin · a month ago
I do not usually write reviews..however the service provided and the level of genuine concern and care expressed by Branden Nauss deserves to be acknowledged. Branden took time and effort beyond what is required by am agent with our recent purchase. Talked us off the proverbial ledge a few times..dealt with difficult issues (caused by extenuating circumstances surround the property) in a very professional manner. I have known him in a professional capacity for a few years now...but due to his nature and outlook I now consider him a friend!
Gerald SchuttenGerald Schutten · a month ago
Branden Nauss helped me hunt for the perfect home for me and went above and beyond in many ways, probably the most important was he kept me on track with my goals and original vision. Plus, we had some great conversations! A great guy who did an amazing job and was a lot of fun to hang out with. His integrity and patience was what held the whole long process together.
Caroline MCaroline M · a month ago
We had an amazing experience with Branden Nauss. He helped our family of five find the perfect home when we moved from Toronto to the Niagara area. Later, when we were looking for another home in a different area of Niagara, he was there to help us again. Branden is accommodating, kind, knowledgeable, and professional. Whenever someone asks me for a realtor, I always recommend him without hesitation. He truly goes above and beyond for his clients and is amazing at what he does!
Maya McGowan-RossMaya McGowan-Ross · a month ago
Read all reviews →